Troubleshooting SOP

Configuration Of Huawei ONU

Login into http://192.168.100.1

telecomadmin/ admintelecom
root/ admin

Goto WAN tab

Click new,
2-Select encapsulation mode PPPoE
3-Uncheck Enable VLAN
4-Write username and password provided by KBL
5-Click Apply

WAN Access

1-Goto "Security" tab and WAN access control configuration
2-Click new and select telnet, http and fttp select WAN name then click apply.

Configuration of Totolink n100/n200re

Dear Customer,

1. Check your devices are powered up and proper cables are plugged in and WAN led is ON
2. Connect to your router using WiFi or Cable
3. To check the status of your internet connection /change settings
4. Open www.tendawifi.com or http://192.168.1.1/home.htm or http://192.168.0.1 in your web browser
5. Select connection type as pppoe and type your username and password.
   
   ppp
   ppp
   
6. Enter WiFi Name and Password
   
7. Tap Save
8. Goto Administration and move down to Remote management and check to enable
9. Tap save

Configuration Tenda

Dear Customer,

Check your devices are powered up and proper cables are plugged in and WAN led is ON

Connect to your router using WiFi or Cable

To check the status of your internet connection /change settings
Open www.tendawifi.com or http://192.168.1.1 or http://192.168.0.1 in your web browser

Select connection type as pppoe and type your username and password.

naveedyounas
1234

Tap Save

If everything is fine at your end wait for 10 minutes while noting time before complaint then call us at 05826-448685.

After 2,3 hours 0341 5258000

More Help on Youtube: https://bit.ly/2R0wFZO

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Regards KBL